Consultation Services
We prepare organisations for the future of work, educate in 21st-century skills and utilise cutting-edge research to apply to your challenges.
Social Operating SystemTM
We design employee experience (Ex) to have an exceptional impact on your Customer Experience (Cx) through behaviour-changing technologies.
Strategic Innovation
Behavioural Economics, Social and Game Design for strategic business impact. Our approach to a systemic problem is refreshing and game-changing. We create environments conducive to innovation.
The landscape has changed
Yesterday’s views and proficiencies are no longer enough to drive your company forward. You need new ways of thinking if you wish to thrive. You need Innovation.
Innovation is not the ability to create products, instead, it is changing the way you and your organisation think about a problem. As partners in strategic implementations, we combine organisational intelligence, data management and social design with ground-breaking technology to change the way you do business. This digital transformation requires both operational and people re-imaging in order to be successful.
We build Organisational Intelligence from the ground up within your organisation, equipping you with the faculties to meet the challenges of the 21st century.
Capabilities
Ways of Work Design
Organisations focus on producing innovation. However, if the organisation is not an environment conducive to adaptive and innovative Ways of Working, no amount of training or fancy terminology will move the needle. Also, applying the latest fads such as Agile and Scrum to your organisation might be a short-term solution if you focus on the fad rather than the needs in your business. In a world where meetings run businesses and people on the ground don’t think for a living, how will innovation happen? We help you align your Ways of Work to be congruent with your strategic business objectives. Whether you’re trying to design a new culture after a merger or acquisition or you’re trying to shift a whole social system, Genius Works can assist you to bring that vision to life.
Social Design
Excuse me? What was that you said? Social Design? What is it?
Start creating the environments conducive to the changes you want to see. Business behaviour is not only driven through sporadic interventions, costly leader development programs or exciting brand activations. Behaviour is something that you design and measure. We call this Social Design. With our cutting-edge technology engine, our experienced team of ethnographers, psychologists and game designers will create the behaviours that you so deeply desire to see in your business culture. Our unique platform acts as the glue joining siloed activities and allows organisations to design, automate and measure their Ways of Work.
Contact us to find out about our automated performance management and behaviour shaping technologies.
Consumer Co-creation
Are you meeting your customers in their world or are you trying to force them to fit into yours? Does your R&D, marketing department or ad agency really know what annoys, or appeals, to your target market and key stakeholders? Have you learnt the art of Radical forms of Listening in the pursuit of disruptive and innovative offerings?
See the world through the eyes of your consumers /customers and eliminate the guesswork in your marketing and product development efforts. Work alongside those you serve and develop the solutions that fit their reality.
Secret Sauce
We look at how both tools and people capability holistically drive customer and business needs. Through technology, we equip and enable the business to not only meet it's current needs but prepare for what the market will need tomorrow
Key differentiator.
Psychology and Social Design
- Artificial intelligence
- Machine learning
- Automation
- Basic patterning
- Human intelligence
- Bottom up capabilites
- Sense making
- Cognitive complexity
We had the pleasure of collaborating with Genius Works across numerous projects in SA and SSA. Their approach was… as original and as cutting edge as anything we had experienced before. Both Google and our clients highly valued the experience of working with Genius Works and we look forward to working with them again!
Genius Works was a partner throughout our transformation journey, and resulted in revolutionary thinking around how employees show up in a fast paced agile working environment. I strongly recommend Genius Works if you are looking to shift your employee performance, accountability as well as contribution, inevitably shifting from quality assurance to innovation.
Acting Head of Business Transformation: Absa
Their approach to designing business solutions is refreshing. I want to propose that we adopt their programme as a long-term learning solution in building innovation mindsets within the business.
HR Manager at Nestlé
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EMEA at Google